The global sales intelligence market was worth USD 3.08 billion in 2023. The global market is expected to reach USD 3.43 billion in 2024 and USD 8.14 billion by 2032, growing at a compound annual growth rate (CAGR) of 11.4% over the outlook period.
Access to rich, real-time business data helps sales reps drive their transactions and lead generation processes. Increasing data volumes, strict regulations and low interest rates are prompting companies to reconsider their traditional business strategies.
Sales Intelligence solutions are a fundamental tool for any competent company in a market. These tools have the ability to collect accurate data through research, practical and predictive insights, and integrations and use them to address sales and marketing challenges. Using these intelligence tools can help you identify ideal customer profiles and categorize potential customer accounts and contacts. This allows you to prioritize a list of campaigns. Some platforms have mapping tools that help locate the most perfect prospects geographically. Hosting an opportunity in a location close to these contacts can provide a better presence and high-quality leads to sales teams.
The sales intelligence market by component encompasses software and services. The software segment is expected to occupy a larger market size during the forecast period. This is primarily due to the software's integration capabilities to integrate with existing systems, such as customer relationship management (CRM) and the marketing platform, to enable quality data enrichment and the availability of multiple marketing options. Reports. Deployment. In addition, advanced sales intelligence software features such as lead management, data management, analytics and reporting, messaging, and alerts are driving the demand for this software.
The adoption of sales intelligence software for lead management is high because lead management covers the entire process, from lead generation to gathering information and evaluating it, along with the creation of a complete list of prospects. Lead generation offers effective lead scoring and deep insights that improve prospecting strategies, which adds to the implementation of sales intelligence.
Additionally, business intelligence solutions offer high user engagement with their easily customizable user interface. They also provide clear visibility into critical sales data, including depletion, retail account depletion (RAD), shipments, distribution points, accounts sold, dealer inventory, speed of sales, marketing automation, CRM, lead tracking systems, and sales development, making SaaS management efficient and synergistic. Multiple sales intelligence solutions automatically synchronize, enrich, and aggregate data as new information becomes available and the database grows.
With the Coronavirus (COVID-19) outbreak, the world is combating a health and economic pandemic, resulting in revenue losses of nearly billions of dollars.
Business leaders around the world are creating war rooms to keep the 'lights on' to combat the impact of COVID-19. More than 1,000 analysts are in constant contact with their 7,500+ clients regarding the revenue impact of COVID-19 on their business and the resulting shift in priorities and transition to short-term strategies.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2032 |
Base Year |
2023 |
Forecast Period |
2024 to 2032 |
CAGR |
11.4% |
Segments Covered |
By Implementation, Application, Company Size, Industry, and Region. |
Various Analyses Covered |
Global, Regional & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
DiscoverOrg (US), Dun & Bradstreet (US), LinkedIn (US), Oracle (US), Demandbase (US), InsideView (US), Clearbit (US), HG Insights (US), LeadGenius (US), Infogroup (US), UpLead (US), RelPro (US), United States), DueDil (United Kingdom), EverString (United States), RingLead (United States), Gryphon Networks (United States), List Partners (United States), FullContact (United States), Zoho (United States United States), Yesware (United States), and others. |
In terms of implementation, the sales intelligence market can be divided into cloud and on-premises.
Depending on the application, the market can be divided into sales and business development, account and relationship management, and marketing and analytics.
Depending on the size of the company, the market can be divided into small and medium-sized enterprises and large enterprises. The small and medium-sized business segment is expected to grow at a rapid pace during the forecast period.
Industrially, the business intelligence solutions market can be divided into banking services, financial services and insurance, government, hospitality, retail and electronic commerce, IT and telecommunications, manufacturing, transport and logistics, and others. The retail and e-commerce segment is expected to dominate the market during the forecast period, as the use of business intelligence solutions is higher in this industry.
Global Sales Intelligence Market by region is spread across major geographies of North America, Asia Pacific (APAC), Europe, Middle East & Africa (MEA) and Latin America. North America is expected to represent the largest market size during the forecast period due to the increasing adoption of technology by North American companies to improve sales productivity and the presence of a large number of business information providers.
The main players in the global sales intelligence market are DiscoverOrg (US), Dun & Bradstreet (US), LinkedIn (US), Oracle (US), Demandbase (US), InsideView (US), Clearbit (US), HG Insights (US), LeadGenius (US), Infogroup (US), UpLead (US), RelPro (US), United States), DueDil (United Kingdom), EverString (United States), RingLead (United States), Gryphon Networks (United States), List Partners (United States), FullContact (United States), Zoho (United States United States), Yesware (United States), and others.
By Implementation
By Application
By Company Size
By Industry
By Region
Frequently Asked Questions
Sales Intelligence improves sales performance by providing actionable insights into customer preferences, predicting buying behavior, identifying high-potential leads, and offering competitive analysis. This enables sales teams to tailor their approaches, prioritize efforts, and close deals more effectively, leading to increased sales productivity and revenue.
Industries such as technology, finance, retail, healthcare, and telecommunications are primary adopters. These sectors leverage sales intelligence to enhance their customer acquisition strategies, improve customer retention, and stay competitive in rapidly changing markets.
Key challenges include data privacy concerns, integration issues with existing systems, the high cost of advanced tools, and the need for continuous data updates and accuracy. Additionally, there is a skills gap in interpreting and utilizing complex data analytics effectively.
The future outlook is very positive, with expectations of continued growth driven by advancements in AI and machine learning, increasing adoption of cloud-based solutions, and the growing importance of data-driven sales strategies. The market is also likely to see further consolidation and innovation, leading to more sophisticated and user-friendly tools.
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