The global retail cloud market was worth USD 34.49 billion in 2023. The global market is predicted to reach USD 41.70 billion in 2024 and USD 190.35 billion by 2032, growing at a CAGR of 20.9% during the forecast period.
In addition, the shift to a channel experience is another major driving factor for the Retail Cloud equipment market in terms of revenue rate in the next few years. Growing concerns regarding security and privacy are one of the major restraints affecting the growth of the global Retail Cloud market. Another major restraint is the frequently changing consumer preferences and the reluctance of retailers to adopt cloud services. Another major growth hindering factor of the Retail Cloud industry is the threats posed by privacy issues and data leakage.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2032 |
Base Year |
2023 |
Forecast Period |
2024 to 2032 |
CAGR |
20.9% |
Segments Covered |
By Type, Service Model, Organization Size, Deployment Model, and Region |
Various Analyses Covered |
Global, Regional & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
Infor, Inc. (New York, U.S.), Epicor Software Corporation (Texas, U.S.), International Business Machines Corporation (New York, U.S.), Microsoft Corporation (Washington, U.S.), Oracle Corporation (California, U.S.), Cisco Systems, Inc. (California, U.S.), SAP SE (Wurttemberg, Germany), Computer Sciences Corporation (Virginia, U.S.), Fujitsu Limited (Tokyo, Japan), JDA Software Group, Inc. (Arizona, U.S.), and Syntel Inc. (Michigan, U.S.) and Others. |
The Retail Cloud market is segmented into two types, namely solutions and services. Among these, the solution segment holds the major share of the market as these are gaining huge adoption due to scalability, flexibility, and cost efficiency delivered through the cloud.
The retail cloud market is divided into software as a service, platform as a service, and infrastructure as a service. Infrastructure as a service segment holds the major share of the market, especially in terms of speed and agility, and is expected to dominate during the outlook period.
The Retail Cloud market is bifurcated into small and medium-sized enterprises and large enterprises. Among these, the small and medium-sized enterprises segment holds the dominant share of the market.
The Retail Cloud market is separated into public cloud, private cloud, and hybrid cloud. Among these, the private cloud segment accounted for the major share of the market.
North America holds the major share of the retail cloud market owing to the significant growth in retail trade accounting, especially in some countries such as the United States and Canada. The region is also estimated to record a significant share in the coming years.
The Asia Pacific region holds the second-largest share of the Retail Cloud market owing to the increasing need for compliance and collaboration in nations like India, China, Japan, etc. However, stringent government regulations hamper the growth of the market in the Asia Pacific region.
The European region is expected to record an increase in market growth during the foreseen period due to the increase in investments by the major players across the nations in this locale.
The major companies operating in the global Retail Cloud market include Infor, Inc. (New York, U.S.), Epicor Software Corporation (Texas, U.S.), International Business Machines Corporation (New York, U.S.), Microsoft Corporation (Washington, U.S.), Oracle Corporation (California, U.S.), Cisco Systems, Inc. (California, U.S.), SAP SE (Wurttemberg, Germany), Computer Sciences Corporation (Virginia, U.S.), Fujitsu Limited (Tokyo, Japan), JDA Software Group, Inc. (Arizona, U.S.), and Syntel Inc. (Michigan, U.S.).
In June 2020, Microsoft Corporation announced a strategic change in its retail operations, which includes closing Microsoft store physical locations. However, the company’s retail team members will continue to serve customers from Microsoft corporate facilities and provide sales, training, and support remotely.
In June 2020, Wipro collaborated with IBM to offer cloud solutions to help businesses migrate, manage, and transform their mission-critical operations across public, private, and on-premise cloud infrastructure.
By Type
By Service Model
By Organization Size
By Deployment Model
By Region
North America
The United States
Canada
Rest of North America
Europe
The United Kingdom
Spain
Germany
Italy
France
Rest of Europe
The Asia Pacific
India
Japan
China
Australia
Singapore
Malaysia
South Korea
New Zealand
Southeast Asia
Latin America
Brazil
Argentina
Mexico
Rest of LATAM
The Middle East and Africa
Saudi Arabia
UAE
Lebanon
Jordan
Cyprus
Frequently Asked Questions
Challenges may include concerns regarding data security and privacy, integration complexities with existing IT systems, staff training for new technologies, and ensuring regulatory compliance across different regions.
AI-powered analytics integrated into retail cloud platforms enable personalized product recommendations, demand forecasting, dynamic pricing strategies, fraud detection, and customer service automation, thereby improving overall operational efficiency and customer satisfaction.
Cloud-based POS systems offer greater flexibility, scalability, and accessibility as they can be accessed from any internet-enabled device, enable real-time data synchronization across multiple locations, support omnichannel retailing, and facilitate seamless integration with other business applications.
Future trends include the growing adoption of edge computing for faster processing of data at the network edge, increased emphasis on hyper-personalization through advanced analytics and AI, the rise of blockchain technology for transparent and secure transactions, and the integration of Internet of Things (IoT) devices for enhanced customer experiences and operational efficiency.
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