The global point of sale (POS) terminals market was valued at USD 15.64 billion in 2023. The global market is predicted to reach USD 17.34 billion in 2024 and USD 39.67 billion by 2032, growing at a CAGR of 10.9% during the forecast period.
The point of sale is the time and place where a transaction takes place. A point-of-sale system is computer hardware and software that handles the transaction when a product or service is sold. It allows to store, capture, share and report data related to the sale transaction. This makes the shopping experience easier and helps speed up the checkout process, resulting in customer satisfaction. Inventory management, on-hand stocks, product availability, and pricing information are primary data acquired from the systems. Point-of-sale terminal systems have emerged from transactional terminals to systems that can be combined with enterprise CRMs and other financial solutions. Therefore, this evolution has enabled end users to have business intelligence to better manage their revenue streams and inventory. With the functional advantages of advanced point-of-sale systems, companies have replaced their traditional billing software with point-of-sale systems, ensuring the growth of the global point-of-sale terminals market. Compared to the traditional system, the improved POS systems offer greater durability and dependability, resulting in a lower ownership expense and raising the need for point-of-sale solutions in small and medium-sized businesses. The emergence of mobile points of sale (mPOS) has challenged current transaction and payment techniques due to improved features, such as a better user experience and mobility.
The fixed point of sale (POS) system is considered the best option for many merchants for their business activities. Therefore, there are many advantages to choosing Android-based fixed point-of-sale hardware. Zebra Technologies offers fixed point-of-sale solutions to ensure fast and accurate transactions and lanes flow seamlessly with scanners that help cashiers scan items of all sizes and are capable of reading barcodes in almost all conditions. Fixed point-of-sale solutions are used because they provide any business with the benefits of a more robust management solution, including inventory management, robust business functionality, a cash drawer, employee clocks, and the capacity to manage schedules, loyalty cards, and gifts. Additionally, this traditional form of technology has been around for decades. It has been the most recognized and accepted way in the past to process cash, check, and credit/debit card payments.
Retailers are widely embracing mobile and cloud-based point-of-sale technologies, which have created the need to integrate mobile and web platforms to deliver an omnichannel experience to their customers. The growth of the tourism industry has positively impacted the restaurant industry and necessitated the deployment of point-of-sale software to better serve travelers. The increasing demand for point-of-sale solutions with advanced functionality among fast-growing companies such as e-commerce, retail, restaurant industry, and entertainment is expected to drive market growth during the foreseen period.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2032 |
Base Year |
2023 |
Forecast Period |
2024 to 2032 |
CAGR |
10.9% |
Segments Covered |
By Type, Application, Component, and Region |
Various Analyses Covered |
Global, Regional & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
Panasonic Corporation, Ingenico SA, MICROS Systems Inc., VeriFone Systems Inc., NEC Corporation, Hewlett-Packard Development Company LP, PAX Technology Limited, Cisco Systems Inc., Toshiba Corporation and Samsung Electronics Co. Ltd and Others. |
North America dominates the global POS terminal market, followed by APAC. Asia-Pacific is expected to experience strong growth due to the increase in the number of small and medium-sized businesses and the falling cost of ownership. The existence of a huge software base in China and India can positively influence the software segment due to the spread in retail stores.
North America is determined to experience significant growth in the worldwide POS terminal market. The substantial growth of the point-of-sale market in the region can be mainly attributed to the adoption of point-of-sale terminals in various industries, especially retail, entertainment, and healthcare. The United States is an important North American POS terminal market area. For several years, different types of point-of-sale terminals have been used in points of sale across the country, resulting in the need for replacement with updated technologies.
By Component
the global point-of-sale terminal market is segmented into point-of-sale software, point-of-sale hardware, and point-of-sale services.
By Application
It has applications in retail, entertainment, government, warehouse/distribution, hotels, restaurants, transportation, and others.
By Region
Frequently Asked Questions
Retail, hospitality, healthcare, entertainment, and transportation sectors are among the key industries driving the demand for POS terminals due to the need for efficient transaction processing and improved customer experiences.
Security is a critical aspect of POS terminals, with increasing focus on compliance with data security standards such as PCI DSS and implementation of encryption technologies to safeguard sensitive payment information.
Emerging technologies like Artificial Intelligence (AI) and Internet of Things (IoT) are enhancing POS capabilities by enabling personalized customer experiences, predictive analytics for inventory management, and seamless integration with other business systems.
Trends such as the rise of omnichannel retailing, integration of biometric authentication, and adoption of blockchain technology for secure transactions are expected to significantly influence the future trajectory of the POS terminals market.
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