Global Online Food Delivery Services Market size was at USD 116.93 Billion in 2024 and is anticipated to reach over USD 277.14 billion by 2032 with a CAGR of 11.39% throughout the outlook period 2024 to 2032.
Online food delivery is a service that allows customers to buy food through a website or app. These platforms register and maintain accounts to facilitate frequent food orders. Payment is made online with credit card, debit card, digital wallet and net banking, or by Cash on Delivery (COD). As online food delivery systems reduce errors, labor costs, long lines, and waiting times, their use is increasing around the global
The rise in the overall food delivery industry, which allows customers to order food from a variety of restaurants, is playing a central role in the growth of the Online Food Delivery Services Market. In addition, the growing number of dual-income families and the change in lifestyle and eating habits are supposed to promote market growth during the outlook period. Considerable funding in the area of food shipping offers opportunities for market expansion. In addition to these investments, various changes in user preferences are also contributing to the growth of the Online Food Delivery Services Market. For example, the demand for fresh food, fast home delivery, and ease of access are increasing the acceptance of online food delivery services. Additionally, the demand for online food delivery services among millennials is also gaining traction. In addition, the growing advances in infrastructure in emerging economies offer growth opportunities for providers operating in the market. They allow companies to expand their network of catering and delivery partners in different cities. Also, the integration of IoT allows users to opt for online food delivery services through voice commands, making the delivery process even easier. These technological advances are expected to further stimulate market growth. Although the market is currently in its growth phase, several factors, such as fluctuating pricing models and the availability of multiple food delivery service platforms, are expected to increase competition. In addition to this, the quality of the food delivered deteriorates when the quantity of food orders is high, which also requires additional resources to deliver the food. Therefore, the inability of restaurants to respond to multiple deliveries and the inefficiency in keeping up with volumes limit Online Food Delivery Services Market growth. However, the emergence of virtual restaurants and delivery kitchens is supposed to offer significant Online Food Delivery Services Market growth opportunities.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2032 |
Base Year |
2023 |
Forecast Period |
2024 to 2032 |
CAGR |
11.39% |
Segments Covered |
By Type, Channel, Payment Method, and Region. |
Various Analyses Covered |
Global, Regional and Country Level Analysis; Segment-Level Analysis; DROC; PESTLE Analysis; Porter’s Five Forces Analysis; Competitive Landscape; Analyst Overview of Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
Uber Technologies Inc, DoorDash, Swiggy, Just Eat Holding Limited. |
The online food delivery services market is classified into restaurant-consumer and platform-consumer. The consumer platform model addresses the resource and logistics aspects of food delivery while offering delivery services to restaurants that do not have in-house delivery resources. The increase in the number of investments in this model is driving the growth of the segment in the capital cities.
The online food delivery service market is divided into desktop and mobile websites/apps. The growth of the segment can be attributed to the increasing penetration of smartphones, along with technological advances such as 3G and 4G networks. Additionally, many restaurants offer various discounts to end-users who order food through mobile applications.
The online food delivery service market is segmented into cash on delivery and online payment. Online payment services include payments through payment portals, online banking, or credit / debit cards. The growing awareness of digital currency among consumers and the number of partnerships between banks and online food delivery service providers are responsible for the increase in the adoption of the online payment method.
Regional growth can be attributed to rising per capita income and the changing preferences of millennials. In addition, the increasing use of Internet-enabled smartphones by Generation Y and the rapid adoption of advanced technologies, such as voice assistant applications, are contributing significantly to the growth of the regional market. The growth of the e-commerce sector in developing countries such as India and Japan further contribute to the adoption of food delivery applications in the region.
Additionally, the presence of various online food service providers such as Just Eat Holding Limited and Postmates Inc. further drives the growth of the regional market. Market players operating in the region offer live customer service, delivery execution and other related services, further driving the growth of the local market.
Key market players of Online Food Delivery Services Market are Uber Technologies Inc, DoorDash, Swiggy, Just Eat Holding Limited.
By Type
By Channel
By Payment Method
By Region
Frequently Asked Questions
Using online food delivery services offers several benefits, including convenience, time savings, access to a wide range of food options, the ability to order from multiple restaurants in one transaction, real-time tracking of orders, and contactless delivery options.
The online food delivery services market is driven by several factors, including changing consumer lifestyles and preferences, increasing urbanization and busy schedules, growing smartphone penetration and internet connectivity, rising demand for convenienceand on-demand services, and the impact of the COVID-19 pandemic on dining habits
Challenges in the online food delivery services market may include fierce competition among platforms, high customer acquisition costs, thin profit margins, concerns over food quality and safety, regulatory scrutiny and compliance issues, and the need to balance the interests of restaurants, delivery partners, and consumers.
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