The global mobile ticketing market was worth USD 2.24 billion in 2023. The global market is predicted to reach USD 2.64 billion in 2024 and USD 9.72 billion by 2032, growing at a CAGR of 17.70% during the forecast period.
The global Mobile Ticketing market is growing with the increasing demand for mobile sports, entertainment, and tourism tickets. Mobile ticketing is a process that allows you to reserve tickets for any transportation, event, or entertainment show through your mobile device without using paper. Tickets are purchased through SMS messages and traditional methods such as apps and phones or provider websites. Mobile ticketing is preferred over paper ticketing because it reduces production and distribution costs and increases customer convenience. You can easily buy tickets with mobile ticketing. Mobile tickets can be obtained through secure mobile applications, text messages, voice calls, online pages, and WAP. This increases the likelihood that consumers will spend on mobile ticketing applications for a variety of purposes, such as airline tickets, bus tickets, and movie tickets, increasing the potential revenue from mobile ticketing applications.
This trend will continue throughout the forecast years as it provides ease of use, details, and up-to-date information. It eliminates commuting to the box office due to a busy lifestyle without queues. Additionally, the companies are expected to gradually work with the large ticket sellers to develop an online portal for customers to log in anytime, anywhere, to book tickets online conveniently. These factors are expressly driving the global demand for mobile ticketing. Increased urbanization in developed and developing countries has complemented market growth. The adoption of Mobile Ticketing has increased because the itinerary of people who do not have time to travel to the ticket offices is constantly busy. Additionally, increasing urbanization has resulted in numerous companies offering online portals for booking tickets via the Internet to transform operations digitally. This, in turn, is supposed to accelerate the growth of the global Mobile Ticketing market during the foreseen period. Several companies have recognized the provision of online portals to book movie or hotel tickets over the Internet to transform their operations digitally. Due to their busy lifestyles, people do not have enough time to physically travel to specific locations to book tickets for planes, buses, trains, movies, or other recreational or entertainment activities. Market demand for mobile tickets is estimated to increase over the anticipated years as customers' propensity to use technology to conveniently obtain, confirm, and purchase tickets increases. Additionally, lower distribution and production costs compared to traditional paper ticketing channels will further accelerate market growth over the expected period. With the increase in internet penetration, the adoption of smartphones has increased around the world.
Also, the presence of various smartphone manufacturers around the world has caused a significant drop in smartphone prices in the recent past. Consequently, consumers have switched from feature phones to smartphones. Mobile ticketing applications can be easily installed and operated from a smartphone, enhancing the ticket-buying experience. The mobile ticketing application uses online transactions through the user's respective connected bank. This allows users to pay without charging at a bank or ATM. This payment method is rapidly gaining attention and is supported by the governments of several countries to support a cashless economy. Therefore, promoting the ticketing app is expected to provide significant business opportunities for ticket sellers during the forecast period. Sports and concert organizers can use mobile ticketing apps to provide convenient and sophisticated ticket reservations to increase revenue from ticket sales. This organizer can provide a profitable offer to consumers when booking tickets, allowing them to book tickets anywhere. It also reduces the time required for reservations, paperwork, and human errors and improves accessibility. Therefore, adopting mobile ticketing applications will likely create significant growth opportunities soon.
Mobile ticketing systems require a smooth and uninterrupted internet connection to complete the entire reservation process. However, in many regions, especially emerging economies, Internet connectivity is relatively poor or non-existent in some areas. Because of this, ticket sellers in the region do not have access to a significant consumer base, which is supposed to limit the global mobile ticketing market during the outlook period. High upfront costs can limit the development of the market. In addition, the number of cashless transactions has increased. Another major factor hampering market growth is the low public perception of the benefits of ticketing apps. Additionally, the process of registering and providing personal information to reserve tickets is complex and time-consuming. This, in turn, is foreseen to challenge the global mobile ticketing market during the conjecture period.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2032 |
Base Year |
2023 |
Forecast Period |
2024 to 2032 |
CAGR |
17.70% |
Segments Covered |
By Type, Technology, Application, and Region. |
Various Analyses Covered |
Global, Regional, & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
Rapidsoft Systems, Inc., Digital Management, Inc., AEP Ticketing Solutions Srl, Moovel Group GmbH, Masabi Ltd, Scheidt & Bachmann GmbH, Gemalto NV, inmodo AB, ShowClix Inc. and Margento BV and Others. |
North America led the global mobile ticketing market share in 2020. The widespread use of mobile end-user ticketing applications to book entertainment tickets such as movies and concerts, book flights, and other transportation facilities is a significant factor boosting the growth of mobile ticketing applications in this area. The South Asia and Pacific markets are foreseen to post the highest growth rates during the projection period. Asian countries have witnessed rapid urbanization and high spending on public transport systems in recent years, resulting in an increasing number of consumers looking to use mobile ticketing applications for travel and entertainment.
The key companies operating in the global mobile ticketing market include Rapidsoft Systems, Inc., Digital Management, Inc., AEP Ticketing Solutions Srl, Moovel Group GmbH, Masabi Ltd, Scheidt & Bachmann GmbH, Gemalto NV, Edmodo AB, ShowClix Inc., and Magento BV.
Israel launched its nationwide ticketing mobile app in 2020. Moovit and Pango provide this app as a mobility as a service. These companies have partnered to use public transportation.
By Type
Mobile Applications
SMS Ticketing
By Technology
2D Bar Code
OCR and NFC
The Mobile Ticketing market is segmented into 2D barcode technology, Optical Character Recognition (OCR), and NFC.
By Application
Entertainment Tickets
Hotels Booking
Travel Tickets
The mobile Ticketing market is segmented into entertainment tickets, hotel reservations, travel tickets, etc. Tourism, on the rise globally, is a major contributor to the global mobile ticket market.
By Region
North America
The United States
Canada
Rest of North America
Europe
The United Kingdom
Spain
Germany
Italy
France
Rest of Europe
The Asia Pacific
India
Japan
China
Australia
Singapore
Malaysia
South Korea
New Zealand
Southeast Asia
Latin America
Brazil
Argentina
Mexico
Rest of LATAM
The Middle East and Africa
Saudi Arabia
UAE
Lebanon
Jordan
Cyprus
Frequently Asked Questions
While transportation (including air, rail, and bus) and entertainment (such as concerts and sports events) are major contributors, mobile ticketing is gaining traction in healthcare, parking services, and other sectors.
Technologies such as NFC (Near Field Communication), blockchain, and AI are playing a significant role in enhancing the security and efficiency of mobile ticketing solutions. These innovations are expected to further propel market growth.
The growing preference for seamless and convenient experiences is driving the demand for mobile ticketing. Consumers appreciate the ability to purchase and manage tickets through mobile apps, enhancing overall user satisfaction.
Mobile ticketing reduces the need for paper tickets, leading to less environmental impact. This aligns with the sustainability goals of the transportation industry, making mobile ticketing a preferred choice for eco-conscious consumers and organizations.
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