The marketing automation software market size in the Middle East and Africa (MEA) is anticipated to be worth USD 0.65 billion by 2029 from USD 0.38 billion in 2024, growing at a CAGR of 11.31% from 2024 to 2029.
Marketing automation software is a solution that makes it easy for marketers to handle repetitive marketing tasks such as social media posting, replying to emails, and managing mobile marketing. It also helps companies identify customer data transactions and multi-channel behavior. Marketing automation software also provides real-time customer information and broadens the customer base. As marketing automation software becomes increasingly essential for B2B and B2C companies for lead generation and customer retention, the market for marketing automation software in the Middle East and Africa is becoming extremely competitive. This is complemented by the arrival of new providers, which translates into lower software prices. Many vendors even offer software tailored to the needs of a particular organization.
Now, among different companies, small and medium-sized enterprises (SMEs) are expected to grow faster in the MEA marketing automation software market during the forecast period, due to improving business conditions and the growing interest in improving productivity. SMEs are investing more in digital solutions to simplify and automate all their marketing activities. Seeing this, IT companies such as Pardot LLC and HubSpot Inc. have launched marketing automation software designed specifically for SMBs.
Automation aims to increase efficiency while optimizing your organization's resources, time, and costs. Automation helps marketers respond to a variety of activities, such as customer communication, content planning, social media management, lead promotion, market research, and analytics, which can help organizations to increase sales in the future. It also helps to identify each customer's options and suggests these products using background AI and ML algorithms.
Marketers strategically dedicate marketing automation tools and solutions to embracing the latest digital marketing trends to keep businesses up to date with the latest technology disruptions. From social media marketing to SEO to content marketing, marketers make significant investments to support and drive your sales. The Cross-Channel Campaign Management category is estimated to generate the highest revenue in 2018 due to the growing need for software that can help businesses in data analysis and management as well as tools to design, execute and manage digital marketing campaigns and offline. Since social media marketing is a high priority for entertainment and marketing providers to maintain automated fanbase engagement, the need for software capable of handling multiple social media platforms on the hour stimulates industry demand.
This software helps to streamline all operations and workflows to improve revenue share and attract a huge customer base. The rise of digital initiatives in emerging economies has increased the adoption of business-to-business (B2B) and business-to-business (B2C) business models. Marketing automation software plays a crucial role in generating effective solutions to target customer bases in all types of markets by implementing effective marketing campaigns.
Security and privacy-related issues and the easy availability of open source automation software on the internet are restricting the expansion of the MEA marketing automation software market.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2029 |
Base Year |
2023 |
Forecast Period |
2024 to 2029 |
CAGR |
11.31% |
Segments Covered |
By Deployment, Application, Organization Size, Vertical, and country |
Various Analyses Covered |
Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
Regions Covered |
KSA, UAE, Israel, Rest Of GCC Countries, South Africa, Ethiopia, Kenya, Egypt, Sudan, Rest Of MEA |
Market Leaders Profiled |
Act-On Software Inc., Cognizant Technology Solutions Corporation, Teradata Corporation, Infusionsoft Inc., Oracle Corporation, Netcore Solutions Pvt.Ltd., Adobe Systems Incorporated, International Business Machines (IBM) Corporation, HubSpot Inc., Salesforce.com Inc., SAP SE, SAS Institute Inc., and Liana Technologies |
On-Premises
Cloud
Digital Marketing
Email Marketing
Mobile Marketing
Inbound Marketing
Social Media Marketing
Campaign Management
Others
Middle East and Africa Marketing Automation Software Market Analysis By Organization Size
Large Enterprises
Small and Medium Enterprises
Media And Entertainment
BFSI
Healthcare
Retail
Manufacturing
Government
Advertising
Others
KSA
UAE
Israel
rest of GCC countries
South Africa
Ethiopia
Kenya
Egypt
Sudan
rest of MEA
Regionally, Turkey is currently the market leader in the MEA marketing automation software market, and its dominance is not expected to be questioned during the forecast period. Besides the growth of digital marketing, the rising adoption of such software in the national e-commerce industry is also expected to contribute to business growth. The value of the e-commerce industry in the country grew to $ 11.7 billion in 2017 with a CAGR of over 12.0%, mainly due to the increasing use of smartphones. E-commerce companies are striving to take advantage of the growing use of smartphones for lead generation.
Act-On Software Inc., Cognizant Technology Solutions Corporation, Teradata Corporation, Infusionsoft Inc., Oracle Corporation, Netcore Solutions Pvt.Ltd., Adobe Systems Incorporated, International Business Machines (IBM) Corporation, HubSpot Inc., Salesforce.com Inc., SAP SE, SAS Institute Inc., and Liana Technologies are the major players in the MEA Marketing Automation Software Market.
Frequently Asked Questions
Key drivers include the increasing adoption of digital marketing strategies, the rise in social media usage, the need for personalized marketing, and the growing importance of data-driven marketing decisions.
Major challenges include data privacy concerns, limited digital infrastructure in certain regions, and a lack of skilled professionals to manage and operate marketing automation tools.
AI plays a crucial role in enhancing the capabilities of marketing automation software by enabling predictive analytics, personalized customer experiences, and efficient data management.
Emerging trends include the integration of AI and machine learning, the increasing use of chatbots and virtual assistants, a focus on customer experience management, and the adoption of omnichannel marketing strategies.
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