The global last-mile delivery market was valued at USD 157.08 billion in 2023 and is anticipated to reach USD 170.21 billion in 2024 from USD 323.55 billion by 2032. Growing at a CAGR of 8.36% from 2024 to 2032.
The last-mile delivery of a package is one of the most significant steps in the tracking process. This is because it's the last step when the package is delivered to the end user. It's also one of the most critical steps as customers want the package delivered fast. Firstly, the product needs to be ordered, which is entered into the centralized system to track it to ensure it is shipped. The second step of the process is ensuring that the order is transferred from the distribution center to the customer within the shortest time possible. In the third step, delivery personnel are assigned a specific route and address depending on the intended recipient. The fourth step is the scanning of the orders before they are loaded onto the delivery vehicles to which they will be delivered.
After this stage, the parcel reaches its destination, which is the point at which it reaches its destination. As soon as the delivery personnel verified and confirmed that the delivery had been successful, they updated the tracking information on the system.
The various benefits offered such as integrating last mile delivery software to facilitate deliveries with minimal human intervention, automating route planning to arrive at the source of the delivery at minimum time, tracking your parcel at any time, and increasing productivity are driving this market. With the increase in Internet users, it is also expected that the market share of last-mile delivery will continue to rise.
There is a lack of transparency throughout the last-mile delivery process, which remains a significant barrier to market expansion. However, improved visibility can also open new opportunities for market expansion. A high delivery cost is also one of the most significant factors that are preventing the market from growing at a faster pace.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2032 |
Base Year |
2023 |
Forecast Period |
2024 to 2032 |
CAGR |
8.36% |
Segments Covered |
By Delivery Mode, Service Type, Mode of Operation, Vehicle Type, Application, Destination, and Region |
Various Analyses Covered |
Global, Regional, and Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview of Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
Amazon.com, FedEx, USA Couriers, Matternet, United Parcel Service, Inc., A1 Express Services Inc., Drone Delivery Canada, Aramex, Dropoff Inc., Werner Enterprises Inc., and Others. |
According to the delivery mode, the same-day delivery or express delivery segment is expected to lead during the forecast period. The various benefits of same-day delivery include better customer satisfaction, lower shipping costs, fewer vehicle expenses, increased efficiency, and the development of loyal customers. Customers who receive same-day delivery increase their business by placing repeat orders and providing positive feedback to others.
Customer-to-customer (C2C) is leading the service type segment and is expected to grow during the forecast period. Online delivery of parcels or any product is increasing from one person to another as it is a quick process and is cost-effective.
Based on the mode of operation segment, autonomous is growing and is expected to lead the market for last-mile delivery. Autonomous vehicles have the potential to significantly reduce the cost of home delivery packages. Reduced fuel economy as a result of lower fuel consumption, reduced travel time increased productivity, and reduced human intervention. These key factors are driving the market to grow at a significant rate.
When it comes to last-mile delivery, drones are less expensive to purchase and operate than traditional modes of transportation. Furthermore, since they are battery-powered, there is no need for fuel to operate them. As the actual drone delivery operation is fully autonomous, labor costs can also be reduced as a result of this.
At present, the retail and FMCG segments occupy the largest share of the market and are projected to grow during the forecast period. Following the post-pandemic, retail and FMCG saw a rapid increase in the market. Consumers who had been compelled to stay indoors because of the fear of infection quickly transitioned to online marketplaces offering delivery to their doorsteps.
The international sub-segment of the destination segment is leading the market and is expected to grow during the forecast period. International last-mile delivery creates an opportunity for stores to sell to a larger audience. The international segment can increase your business revenue with standard procedures that need to be followed.
North America is leading the segment and is expected to grow during the forecast period. In addition to the growing infrastructure in transportation, last-mile delivery companies have taken advantage of the advancement in technology to adapt to the challenging environment in the region.
In the Asia Pacific market, a high growth rate is expected during the forecast period as a result of the increase in sales demand and the increasing number of internet users in the region. India, China, and Japan are the major markets driving the growth of the last-mile delivery market.
Amazon.com, FedEx, USA Couriers, Matternet, United Parcel Service, Inc., A1 Express Services Inc., Drone Delivery Canada, Aramex, Dropoff Inc., and Werner Enterprises Inc. are some of the major key players involved in the global last-mile delivery market.
By Delivery Mode
By Service Type
By Mode of Operation
By Vehicle Type
By Application
By Destination
By Region
Frequently Asked Questions
Increased internet users, as well as the growth of the e-commerce industry.
The leading countries which are dominating the North American region are the USA and Canada.
Amazon.com, FedEx Corp., and USA Couriers are the major players in the last-mile delivery market.
It is segmented by Delivery Mode, Service Type, Mode of Operation, Vehicle Type, Application, and Destination covered in the last-mile delivery market.
Amazon.com, FedEx, USA Couriers, Matternet, United Parcel Service, Inc, A1 Express Services Inc, Drone Delivery Canada, Aramex, Dropoff Inc, Werner Enterprises Inc
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